Privacy Policy · CARB Test Finder

This Privacy Policy explains how Cobalt Axis LLC ("Company," "we," "our," or "us") collects, uses, stores, discloses, and protects personal information when you access or use CarbTestFinder ("Platform"), available at https://CarbTestFinder.com .Your privacy is important to us. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable privacy laws. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

CarbTestFinder is owned and operated by:

Cobalt Axis LLC 30 N Gould Street, Suite R Sheridan, Wyoming 82801 United States

Email: support@CarbTestFinder.com

Phone: (888) 334-8518

Website: https://CarbTestFinder.com

2. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through:

the CarbTestFinder website;
user accounts;
tester registrations;
customer enquiries;
contact forms;
advertising enquiries;
subscription services;
optional SMS notifications to Testers who opt in;
marketing communications;
payment processing;
customer support interactions;
future products and services offered through the Platform.

This Privacy Policy does not apply to third-party websites, products, or services that are linked from the Platform.

3. Information We Collect

Depending on how you use the Platform, we may collect the following categories of information.

A. Information You Provide

You may provide information including:

Full name
Business name
Email address
Telephone number
Mobile telephone number and SMS opt-in preferences
Business address
Service area
Company website
Account username
Password (stored in encrypted form where applicable)
Profile photographs
Business logos
Vehicle or fleet information voluntarily submitted
Customer enquiries
Messages
Reviews
Ratings
Support requests
Marketing preferences Providing certain information is necessary to create an account or use particular features of the Platform.

B. Tester Information

If you register as a Tester, we may collect additional business information, including:

Business registration details
Business contact information
Operating hours
Services offered
Geographic coverage
Public licensing or certification information you choose to provide
Promotional content
Images
Pricing information (where applicable)
Payment information for Premium Services (processed by our payment provider) You are responsible for ensuring that all information you submit is accurate and kept up to date.

C. Customer Information

When Customers use the Platform, we may collect information such as:

Search preferences
Enquiry details
Contact information
Selected Tester
Communications submitted through the Platform
Reviews and ratings
Customer support requests This information helps facilitate communication between Customers and Testers and improve the Platform.

D. Information Collected Automatically

When you access the Platform, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Screen resolution
Language preferences
Time zone
Pages visited
Date and time of visits
Referral URLs
Search terms used within the Platform
Session duration
Clickstream data
Error logs
Device identifiers
Cookie identifiers This information helps us improve website performance, diagnose technical issues, enhance security, and understand how the Platform is used.

E. Cookies and Similar Technologies

We use cookies and similar technologies to:

remember user preferences;
maintain login sessions;
improve website functionality;
analyse website traffic;
measure marketing performance;
enhance security;
personalise user experience.

Additional details are provided in our separate Cookie Policy.

4. How We Use Your Information

We use personal information for legitimate business purposes, including to:

provide and operate the Platform;
create and manage user accounts;
publish Tester listings;
process customer enquiries;
facilitate communication between Customers and Testers;
process payments through authorised payment providers;
provide Premium Services;
improve Platform functionality;
personalise user experience;
respond to customer support requests;
send service-related communications;
send optional SMS notifications to Testers who have opted in, as described in our SMS Terms & Conditions;
send marketing communications where permitted by law;
detect fraud and abuse;
protect Platform security;
enforce our Terms & Conditions;
comply with legal obligations;
maintain business records;
analyse usage trends and improve our services.

We will not use your personal information for purposes that are materially incompatible with those described in this Privacy Policy without providing additional notice where required by law.

5. Legal Bases for Processing (Where Applicable)

Where privacy laws such as the General Data Protection Regulation (GDPR) apply, we process personal information on one or more of the following legal bases:

your consent;
performance of a contract;
compliance with legal obligations;
protection of vital interests;
our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

Where we rely on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

6. Information You Choose to Make Public

Certain information submitted by Testers is intended to be publicly displayed on the Platform, including:

business name;
business address (street address for testers with a public shop; city and service area only for mobile-only testers);
service areas;
business description;
contact details you choose to publish;
operating hours;
website links;
customer reviews;
ratings;
logos and business images.

Please do not submit information that you do not wish to be publicly available. Street addresses collected from mobile-only testers stay on file for verification, invoices, and administration, and are not published on the public profile.

7. Children's Privacy

CarbTestFinder is intended for use by businesses and adults. The Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information relating to a child has been collected in violation of applicable law, we will take reasonable steps to delete that information.

We do not sell your personal information. We may share your information only in the circumstances described below.

A. With Testers

When a Customer contacts a Tester through the Platform, we may share the information necessary to facilitate that communication, including:

Name
Email address
Telephone number
Enquiry details
Any information voluntarily submitted by the Customer This information is shared solely to enable the Tester to respond to the enquiry.

B. With Service Providers

We use trusted third-party service providers that assist us in operating the Platform. These providers may include companies providing:

Website hosting
Cloud infrastructure
Payment processing
Email delivery
SMS / text message delivery
Customer support
Website analytics
Error monitoring
Fraud prevention
Security monitoring
Backup services
Marketing tools These providers are authorised to access personal information only to the extent necessary to perform services on our behalf.

C. Stripe Payments

Payments for Premium Services are processed securely by Stripe. We do not store your complete payment card information. When making a payment, your payment information is transmitted directly to Stripe and processed in accordance with Stripe's own privacy practices and security standards. Please refer to Stripe's Privacy Policy for additional information regarding payment processing.

D. Business Transfers

If Cobalt Axis LLC undergoes:

a merger;
acquisition;
investment transaction;
restructuring;
sale of assets;
bankruptcy;
corporate reorganisation; personal information may be transferred as part of that transaction, subject to applicable law.

E. Legal Requirements

We may disclose personal information where we reasonably believe disclosure is necessary to:

comply with applicable law;
comply with court orders;
respond to lawful governmental requests;
protect our legal rights;
investigate fraud;
prevent illegal activity;
protect the safety of Users;
enforce our Terms & Conditions.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

provide our services;
maintain user accounts;
comply with legal obligations;
resolve disputes;
enforce agreements;
maintain security;
prevent fraud;
satisfy tax and accounting requirements.

Retention periods may vary depending on the nature of the information and applicable legal requirements. When information is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable law.

10. Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information. These measures may include:

encrypted connections (HTTPS/TLS);
secure hosting infrastructure;
access controls;
password protection;
authentication procedures;
regular software updates;
monitoring for suspicious activity;
backup systems;
firewalls;
security logging. While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

11. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside. By using the Platform, you acknowledge that your information may be transferred internationally where necessary for the operation of our business. Where required by applicable law, appropriate safeguards will be implemented to protect such transfers.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

access your personal information;
request correction of inaccurate information;
request deletion of your personal information;
request restriction of processing;
object to certain processing activities;
withdraw consent where processing is based on consent;
request portability of your information;
lodge a complaint with an applicable supervisory authority.

Requests may be submitted by contacting: support@CarbTestFinder.com We may request reasonable verification of your identity before responding to certain requests.

13. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable thresholds and exemptions. Where applicable, you may have the right to:

know what categories of personal information we collect;
request access to personal information;
request deletion of certain personal information;
request correction of inaccurate personal information;
obtain information regarding disclosures;
limit certain uses of sensitive personal information where applicable;
not be discriminated against for exercising your privacy rights.

To exercise applicable rights, please contact us using the details provided in this Privacy Policy.

14. Marketing Communications

Where permitted by applicable law, we may send promotional emails relating to:

Platform updates;
new features;
business opportunities;
newsletters;
promotions;
educational content. You may unsubscribe from marketing communications at any time by:
clicking the "unsubscribe," link contained in our emails; or
contacting us directly.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications necessary for your account or our services. Optional Tester SMS notifications are separate from email marketing and are governed by our SMS Terms & Conditions.

15. SMS Text Messaging

CarbTestFinder may send optional SMS text messages to registered Testers who affirmatively opt in. These messages are transactional and service-related, and may include booking notifications, appointment confirmations, reminders, changes, cancellations, booking status updates, and other important account-related notices.

SMS consent is optional and is not required to create an account, use the Platform, or purchase any goods or services. The SMS consent checkbox is not pre-selected. Message frequency varies. Message and data rates may apply.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes. We may disclose mobile information to service providers that assist us in delivering SMS messages or operating the Platform, but only as necessary to provide those services on our behalf.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at support@CarbTestFinder.com or (888) 334-8518. Additional details are available in our SMS Terms & Conditions.

16. Cookies & Analytics

We use cookies and similar technologies to improve the Platform and understand how it is used. These technologies may support:

user authentication;
remembering preferences;
website performance;
analytics;
fraud prevention;
security;
functionality.

We may use analytics tools to understand aggregate usage trends. These tools help us improve website performance and user experience but are not used to make automated decisions about individual users. Additional information is available in our Cookie Policy.

17. Third-Party Websites

The Platform may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites or services. Users should review the privacy policies of those third parties before providing personal information.

18. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

applicable laws;
technology;
business operations;
Platform features;
privacy practices.

The updated version will be published on the Platform with a revised Effective Date. Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact: